POPI

PROCESSING NOTICE In terms of Section 18 of the Protection of Personal Information Act 4 of 2013 (“POPIA”) issued by: Omoda Jaecoo Menlyn (Hereafter referred to as “we”, “us”, or “our”)

Registered Office Address is situated at Cnr Garsfontein Rd & January Masilela Dr, Menlyn, 0181. We collect and process personal information to comply with legal obligations, to deliver our products and services, and to engage with you meaningfully. Your privacy is important to us, and we are committed to protecting your personal data through lawful and responsible processing practices.

1. Key Definitions

• Data Subject – You, the individual or juristic person whose personal information we collect and process.
• Operator – A third party who processes personal information on behalf of a responsible party under contract.
• Personal Information – Information relating to an identifiable individual or juristic person, including but not limited to:
  • Identity, demographic, contact, and financial details
  • Health, biometric, employment, educational, and criminal records
  • Correspondence, opinions, and any data that identifies or relates to you
• Processing – Any operation involving personal data, including collection, storage, use, updating, deletion, or sharing.
• Responsible Party – The organisation (Omoda Jaecoo Menlyn) that determines the purpose and means of processing personal information.

2. Method of Collection & Data Security

We collect personal information directly from you—whether in person, via our website, or through any interaction with our services—for the purposes of conducting our business, including the sale and servicing of vehicles.

We apply appropriate technical and organisational safeguards to maintain the integrity, confidentiality, and security of the personal data we collect and store. These measures are continuously reviewed and updated in line with evolving risks and technologies.

3. Provision of Personal Information

In terms of legislation such as FICA or FAIS, certain information is mandatory, including:

• ID Document or verification
• Proof of residence and income
• Driver’s licence (where applicable)
• Contact and vehicle-related details (e.g. VIN, registration)

Additional information is voluntarily provided to fulfil contracts or to access requested products and services.

4. Consequences of Withholding Information

Failure to provide the necessary personal information may result in our inability to engage with you or fulfil the relevant service or contractual obligations.

5. Lawful Processing

We process personal information strictly in accordance with legal and contractual requirements, acting as the Responsible Party when determining processing purposes, and as an Operator when doing so on behalf of another party.

6. Purpose for Data Processing

We process your personal data for the following reasons:

• To act on or respond to your enquiries or instructions
• To manage and improve our business operations and client relationships
• For compliance with anti-money laundering laws
• To verify and update your personal data
• For lawful communications, including marketing (with consent)
• To meet obligations set by regulatory or government bodies
• For market research and product/service development
• For physical access control at our premises

7. Sharing of Personal Information

We may share your personal information with:

• Our authorised suppliers, business partners, and OEMs (Original Equipment Manufacturers)
• Third-party service providers, subcontractors, or agents acting on our behalf
• Professional advisors
• Regulatory or legal authorities when legally required
• Any third party authorised by you

8. Data Retention

Your personal information will only be retained for as long as necessary to fulfil the purposes for which it was collected, unless:

• A longer retention period is required or permitted by law
• It is necessary for our business operations
• Retention is required under contract
• You have consented to such retention

9. Cross-Border Data Transfers

We may transfer your personal information to:

• International affiliates or service providers for processing as described above
• OEMs and their authorised third parties outside South Africa

All such transfers are conducted in accordance with the requirements of POPIA, and by interacting with us, you consent to these transfers.

10. Your Rights as a Data Subject

As the data subject, you have the right to:

• Be informed about the processing of your personal data
• Request access to or correction of your personal information
• Object to processing or request deletion of your information
• Withdraw any previously given consent (note: this may limit the services we can provide)

We will notify you of any actions taken as a result of your requests.

11. Queries and Complaints

If you have any queries or complaints regarding this Processing Notice or the exercise of your rights under POPIA, please contact us using the details below or complete our enquiry form: